Refund Policy

Here is a structured, short version of the Terms and Conditions for your art platform:

Terms and Conditions (T&C) for 4newartplatform.net

Scope

• These conditions apply to all users of the platform www.4newartplatform.net. By using the platform, you accept these T&Cs.

Contract Conclusion

Offers on the platform are non-binding.

• A sales contract is only concluded when the buyer submits an order and the seller accepts it via email or platform confirmation.

Prices & Payment

Prices include statutory VAT, plus shipping costs (for physical art).

• Payment via Sofortüberweisung, credit card, or PayPal. The purchase price is due upon contract conclusion.

Delivery

Digital art: Downloadable immediately upon payment.

• Physical art: Delivery times are stated in the offer. The seller bears the shipping risk until handover to the buyer.

Right of Withdrawal

14-day right of withdrawal from receipt of the goods (only for physical products).

• Exception: Digital works after download. Sample withdrawal form at [Link].

Liability

We are only liable for intent or gross negligence.

• No liability for content of external links or technical disruptions outside our sphere of influence.

Data Protection

• Personal data is processed in accordance with our [Privacy Policy].

Final Provisions

Court of jurisdiction is [Location of your company's headquarters].

If individual clauses are invalid, the remaining clauses remain valid.

• We reserve the right to amend the T&Cs; users will be informed by email.

Note: This is a simplified template. An individual review by a lawyer is strongly recommended to minimize legal risks.

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.